Keep Your Letting Business Compliant

Any business needs to be compliant, but letting companies are subject to an ever-increasing number of checks and regulations. In particular, landlord and tenant funds need to be strictly managed and there are also specific requirements relating to DPS and prescribed information. Failure to comply with these requirements could result in a fine or loss of credibility.

How can you stay up to date with the changes and not let important compliance checks fall through the cracks? One option is to outsource your lettings compliance.

Ratiobox specialise in these areas of letting agent compliance which are becoming increasingly difficult to resource and stay up to date with. We keep track of the latest regulatory changes so you don’t have to and we take the headache out of the time consuming paperwork and checks.

From anti money laundering to right to rent, we can take care of all the essential areas of compliance for your lettings business.

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How can Ratiobox help?

We can manage these risks by providing a complete outsourced accounts solution to guarantee your agency is compliant and will pass the annual fast track audit, whilst also providing extra value with enhanced financial processes and internal cost-saving.

With Ratiobox, you’re in control. You can pick and choose the services you want and can upscale or downscale the level of service depending on your business performance. In other words, we’re flexible and can work around your requirements. We’ll provide you with an account manager who will become your dedicated point of contact to help with any queries.

What our customers say

"Could not wish for a better service. Staff always polite and helpful with Prompt response to all of my needs as a small business and nothing is ever to much trouble. Would highly recommend. Great company to deal with. Definitely 5 stars."
review Dave Bull
"They helped me last year and I was really impressed! Explicit,quick and very efficient. I must just send my papers in and I know that I can have peace of mind. Lovely staff!Thank you Ratiobox"
review Maria Dias
"First time being self employed- using ratiobox was brilliant- I knew very little about how to run the accounts side of things - my advisor Grace was excellent- answering any questions or concerns we had quickly and making sense of something that is daunting to some people- recommend"
review Luke Hayden
"Very swift and polite service. No fuss and very professional. All questions answered in a timely manner and advice if needed, thank you. Great service.""
review Craig Forbes
"All to easy, nice teams with loads of knowledge, Kept to all deadlines and date as promised, Very happy."
review Wayne
"We have been working with Ratiobox for just over a year. I really love that I can rely on the team to handle our purchase ledger. Ratiobox are really good at challenging suppliers to ensure our policies are stuck to. They are friendly and great to deal with. Would really recommend to anyone thinking of outsourcing their purchase ledger."
review Robyn Zimmerman

Areas of Compliance

There are many areas of compliance that our team at Ratiobox can help with. We have listed a few of them below for you to read. You can always contact us if there is anything you don’t fully understand.

ARLA Propertymark Compliance

The Propertymark highlights your commitment to higher standards and sends positive trust signals to potential landlords and tenants. However, the ARLA Propertymark is something that you have to uphold and manage to retain. We can help you keep up with ARLA’s regulations and offer financial protection and peace of mind for your clients.

Right to Rent Compliance

Under the Right to Rent scheme it’s a legal requirement for landlords in England to check that their tenants have legal status to live in the UK. As a letting agent, this means that you must undertake passport and immigration. We can take care of these checks to ensure you remain compliant with the scheme.

Anti Money Laundering Compliance

Letting agents are a prime target for money laundering. HMRC can perform spot checks on your business to check you are being fully compliant with anti money laundering initiatives. We can help make sure you’ve got all the right paperwork and procedures in place to prevent you facing a fine or getting into trouble with the law.

At Ratiobox, we can act as your money laundering reporting officer and seamlessly work behind the scenes of your business to keep you compliant.

Redress Scheme

It’s a legal obligation for a letting agent to sign up with a government approved redress scheme. This helps to provide resolutions for disputes with members of the public. We can help you choose a suitable scheme and provide assistance should any conflicts arise.

What letting agent services do Ratiobox offer?

Aside from compliance, we also offer a host of other essential letting agent services including:

  • General obligations – treating customers fairly, keeping records and avoiding conflicts
  • Advertising for new business
  • Marketing properties and conducting viewings
  • Instructions, terms of business, fees, charges
  • Client agreements
  • Handling client money including rent collection
  • Offers
  • Referencing
  • Tenancy agreements, inventories and deposits
  • Bonds
  • Overall management of the property
  • End of tenancy – deposit disputes and damages
  • Complaints handling, referrals to the Ombudsman

Contact us today for an initial consultation to discuss your requirements and how we can help your lettings agent stay compliant right now and into the future.